Month: June 2019

Episode 189-Power Tools Edition: Do First Impressions Matter?

Do first impressions really matter for your plumbing business? πŸ‘€πŸ‘€

Find out on this Power Tools edition of Potty Talk LIVE!! πŸŽ™πŸŽ™

Dan Antonelli, President of KickCharge Creative, joins Richard to discuss why having a memorable and professional logo matters more than you think.

Episode 188-Selling Made Easy Edition: The Dynamic Duo!

The Million Dollar Plumber and CF, The Plumbing Sales Guy, in the same place at the same time!? πŸ˜‚πŸ˜‚ They answered all of your questions and MORE!

Episode 187-Workshop Edition: Success Is A Habit

Success is a habit…and so is failure. Which habit are you practicing? In this Workshop edition of Potty Talk LIVE, Richard discusses how to break bad habits that are holding you back.

Episode 186-Cool Cat Edition: BJ & Christy Tijerina, P.S. Plumbing Specialists

Owners of P.S. Plumbing Specialists in Amarillo, Texas, BJ & Christy Tijerina join Richard on this special Cool Cat edition 😎😎 of Potty Talk LIVE.

BJ & Christy talk about how they are working together to build their plumbing business empire. πŸ‘ŠπŸ‘Š

Episode 185-Workshop Edition: Whales or Minnows?

Due to technical difficulties, the representative from Trenchless Marketing was unable to join the show and Richard forged ahead and asked the question “Are you fishing for whales or minnows?”Β  Turns out, most are fishing for minnows when they THINK they are fishing for whales.Β  Check out the show.Β 

Episode 184-Selling Made Easy Edition: The “Magic Pill” To Increase Ticket Size

Is there really a magic pill πŸ’ŠπŸ’Š you can take to increase ticket size? 🀣🀣 Find out on this Selling Made Easy edition of Potty Talk LIVE.πŸ‘ŠπŸ‘Š

Episode 183-Workshop Edition: Collect Now Or Collections Later

Do you chase money? πŸ’ΈπŸ’Έ Do you mail invoices to your customers? πŸ“¬πŸ“¬ Do you allow your customers to pay later? If so, then β€œyou gonna die!” ☠️☠️

In this Workshop edition of Potty Talk LIVE, Richard discusses why it is crucial to your plumbing business to collect payment after every single job. πŸ’°πŸ’°

Episode 182-Plumbing Power Couples Edition: Are You Getting On Each Other’s Last Nerve?

Working together is fun, exciting, romantic and always stress-free, right? NOT! πŸ˜…πŸ˜… Being a Plumbing Power Couple comes with its own set of challenges.

In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura discuss ways to meet those challenges head-on and come out stronger on the other side. β€οΈπŸ‘ŠπŸ‘Š

Episode 181-Power Tools Edition: Service Agreements Made EASY!

Setting up and tracking Service Agreements is easy in SkyBoss. 😁😁 Brian Wells with SkyBoss joins Richard for this Power Tools edition πŸ› πŸ›  of Potty Talk LIVE where they’ll show you how easy it is to use Service Agreements to grow your plumbing business. πŸ‘ŠπŸ‘Š

Episode 180-Selling Made Easy: How To Serve EVERY Customer!

Customers are like a box of chocolates πŸ«πŸ«β€¦In this Selling Made Easy episode of Potty Talk LIVE, CF, The Plumbing Sales Guy, joins Richard to discuss how there are many “flavors” of customers and how to serve each one. πŸ˜πŸ‘Š