Are you OBSESSED with your customer’s experience? đ¤đ¤
On this workshop edition of Potty Talk LIVE, Richard revisited an old interview of the Amazon Founder, Jeff Bezos, in which he stated, “Internet, Schminternet. It’s all about the customer experience.” ââ
What about you? Is your plumbing business customer-focused? đ
How do you create your own destiny? ââ
Join Richard on this episode of Potty Talk LIVE where he shared how you can create your own conditions in your plumbing business so when the storms hit, đŠī¸đŠī¸ it’s just “rain.” âī¸âī¸
Where do you want your plumbing business to be this time next year? đđ
In this episode of Potty Talk LIVE, Richard shared an action you can take RIGHT NOW đđ to change the direction of your plumbing business and achieve the success you desire. đ¤đ
What does an abandoned piece of luggage đŧđŧ at an airport have to do with your plumbing business?
In this edition of Potty Talk LIVE, Richard shared a recent incident that happened at an international airport âī¸âī¸ that reminded him of a remarkably common mistake many plumbing business owners make. âĄâĄ
Tune in to hear all about it!
What are you thankful for? đ¤đ¤
In this special Thanksgiving edition of Potty Talk LIVE, Richard challenged you to recognize the reason to be thankful for your plumbing business. đĻđĻ
Do you really need to know your average ticket, monthly sales revenue, profit percentage, and KPI’s? đđ YesâĻand no.
Richard explains which number is vital for you to know to determine the health of your plumbing business. âĄâĄ
Ever feel like being a small plumbing company is your disadvantage? đ¨đŠ
In this Potty Talk LIVE episode, Richard shared how being the “little” plumbing company is your greatest advantage. đ¤Šđ¤Š
Join Richard on this haunted Halloween edition đđ of Potty Talk LIVE as he shares how to get rid of the goblins, ghouls, and ghosts that haunt your plumbing business. đģđģ
Are you a slave to your plumbing business or a free man? đ¨đ¨
In this Workshop edition of Potty Talk LIVE, Richard unwraps how to ensure that, as a plumbing business owner, you know true freedom when it comes to your plumbing business. đđ
What is the race that you do NOT ever want to win? đĩđĩ
Find out in this Workshop edition of Potty Talk LIVE where Richard talked to plumbing business owners about how to make sure they don’t even enter this race. đđ
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