Episode Archives

Episode 282-Plumbing Power Couples Edition: Be Clueless

Think your CSR needs to know something about plumbing to effectively answer plumbing service calls? ☎️☎️

Think again! 😜

In this edition of Potty Talk LIVE, Richard and Laura show you why it’s best to be clueless when answering the phone. 📞🤗

Episode 281-Plumbing Power Couples Edition: Throwing in the Towel

Do you ever feel like you want to give up on your plumbing business? 😭😭

Join the club!

In this edition of Potty Talk LIVE, Richard and Laura share how they almost “threw in the towel” and why they’re glad they didn’t. 🙃👊

Episode 280-Plumbing Power Couples Edition: Keeping It Real

“Were you as happy and calm as a couple when you did own a plumbing company?” 😅💗

In this Potty Talk LIVE episode, Richard and Laura “get real” and answer this question that was posed to them after last week’s show. 😜🙌

EPisode 279-Power Tools Edition: Are You Google Verified?

Are you Google verified? Do you know WHY you should be? 💻🔍

In this edition of Potty Talk LIVE, Ryan Kettering, President of DP Marketing, joins Richard to give you the latest updates of Google Local Services and why it’s important to your plumbing business. 👍🙌

Episode 278-Plumbing Power Couples Edition: It’s 100% You!

Some say it’s 50/50, but in this Plumbing Power Couples edition 😍😍 of Potty Talk LIVE, Richard and Laura discuss why the health of your marriage 👫 is 100% your responsibility. 😅

Episode 277-Power Tools Edition: Let The Pros Hire For You

Wanna find out how to have an HR department without the expense of hiring an HR Manager? 😍😍

Then check out this edition of Potty Talk LIVE! Ryan Kohler, President of ApplicantPro, joins Richard to show you how you can look like a big company without the big company expense. 💸💸

Episode 276-Cool Cat Edition: Serving The Right Customer

Not sure how to transition from new construction work to service? 🔨😭

Then don’t miss this “Cool Cat” edition of Potty Talk LIVE! Darrell Whitaker of Inception Plumbing joined Richard to discuss how he went from all new construction to serving residential customers. 😎🎉

Episode 275-Workshop Edition: Now Hiring!

Is your plumbing business needing to hire plumbers? 😎👍

On this edition of Potty Talk LIVE, Richard shared a few things you may be doing that are standing in the way of building your team. 😱

Episode 274-Workshop Edition: The 411 on Piece-rate

Not sure how piece-rate pay works? 😨🙃 Then this episode of Potty Talk LIVE is for you! 🙌

Join Richard as he shows you how to pay your plumbers piece-rate and why it’s the best for them AND your plumbing business. 👊👍

Episode 273-Workshop Edition: Why Your Customers Are Objecting

Does it seem like you are hearing more No than Yes? 😭😭

There’s a reason for that.

Find out in this edition of Potty Talk LIVE where Richard reveals the REAL reason your plumbing customers are saying no. 🙃⚡

This information will save your plumbing business and get it on the road to success! 🤗🎉